Privacy Policy

Last updated: 10 September 2026

This policy explains how Isentix handles personal information when people use our website and recruitment services. Isentix is being developed as an AI-assisted specialist IT recruitment service focused on network infrastructure, cloud and cybersecurity roles.

Important: This policy describes the current beta service. It should be reviewed whenever Isentix materially changes its data sources, providers, matching logic or recruitment processes.

Information we process

Depending on how you use Isentix, we may process account and contact information, candidate profile and CV information, technical skills and employment history, preferences relevant to opportunities, recruiter and organisation details, vacancy information, matching results and service/security logs.

Why we use information

We use personal information to operate accounts, provide recruitment and matching services, identify potentially relevant candidates and vacancies, communicate about the service, maintain security, prevent misuse and comply with legal obligations.

AI-assisted matching

Isentix uses software and AI-assisted analysis to interpret vacancy requirements and candidate information and to produce relevance indicators, rankings or shortlists. These outputs are intended to support recruitment activity rather than guarantee suitability, employment or placement. Isentix's intended workflow includes human recruitment judgement and controlled access to candidate information.

Lawful basis

The appropriate UK data-protection lawful basis depends on the particular processing. Depending on the activity, this may include taking steps connected with a contract, performance of a contract, legitimate interests in operating a recruitment service, compliance with legal obligations, or consent where consent is specifically required. Any special-category or criminal-offence information requires an additional lawful condition before processing.

Service providers and recipients

We use technology providers to operate Isentix, including infrastructure for authentication, database services, website hosting and transactional email. Personal information may also be disclosed to recruiters, hiring organisations or other recruitment participants where this is appropriate to the recruitment service and subject to the applicable access controls.

International processing

Some technology providers may process information outside the UK. Where required, appropriate safeguards must be used for international transfers.

Retention

We aim to retain personal information only for as long as reasonably necessary for the purpose for which it was collected, the continuing recruitment relationship, security and legal requirements. Isentix will maintain and refine documented retention periods as the beta service develops.

Your rights

Depending on the circumstances, UK data-protection law may give you rights to access your personal information, request correction or deletion, restrict or object to processing, receive certain information in a portable form, and raise concerns about certain automated processing. You may also complain to the UK Information Commissioner's Office.

Accuracy and security

We take reasonable technical and organisational measures to protect information and expect users to provide accurate information. AI-generated or inferred matching information can be imperfect and should not be treated as independently verified fact.

Contact

Privacy enquiries can be made through our Contact page. A dedicated business/privacy email address will be published when the Isentix business mailbox is activated.

Read the Candidate Privacy Notice →